Globys - Industry Solutions Showcase AOTMP® Industry Solutions Showcase

Globys

Customer size supported: 1,000 Employees or more.

About Globys

Globys delivers premium digital experiences and end-to-end automation for communication service providers and their business customers. Today, the Globys B2B Portal Platform enables business customers of all sizes to securely transact with their providers, whether buying new products, managing existing services, analyzing usage and charges, or paying their invoices.

Globys has a strong global client base, including five of the six top carriers in North America and leading multi-national enterprises.

Globys is part of Constellation Software, Inc. (CSI), a publicly-traded company on the Toronto Stock Exchange (TSE:CSU)

Globys Digital Workers (RPA)

Many enterprises have their mobility airtime costs under control, but the cost to serve their mobile fleet is still big and difficult to control.
Why? Too many hands are needed to process MACD requests. Carriers have no, or very hard to use APIs. A seamless integration, where orders and information flow from the enterprises ITSM to the carrier and back without any human interaction, remains a distant dream.

The Globys Digital Workers solve this problem, based on four simple principles:

Our Digital Workers, or robots if you will, can perform any action a human can do on a carrier portal or on any other web based portal, just with more patience and precision.

Our Digital Worker is a managed product. If the robot encounters an issue, our dedicated RPA team detects and solves the problem before you even notice.

Our Digital Workers are instructed by a powerful orchestration engine, in which processes of any degree of complexity, with any number of steps and any number of involved portals can be modeled.

Our Digital Workers were designed for integration. They integrate seamlessly with the Globys TEM portal, but also with ITSMs, such as Servicenow.

We have a rapidly expanding estate of Digital Workers for carrier portals around the world, with an emphasis on North America. Most frequently found use cases include device ordering, BYOD, cancelation/suspension, transfer of liability, SIM swap.

In this session, we will show you how it works, and how easy it is for you to get started.

2pm
Wednesday July 27th

Presented by:

You'll like this if you work in:

Telecommunications