Sakon - Industry Solutions Showcase AOTMP® Industry Solutions Showcase


Customer size supported: 10,000 Employees or more

About Sakon

Sakon helps enterprise clients in a wide range of industries control telecom spend and manage end-user devices more efficiently. The company’s Telecom Expense Management, Managed Mobility Services and Cloud Expense Management solutions reduce operational costs, increase insights and optimize financial performance through a platform that connects organizations with suppliers globally, automates workflows and optimizes services. Founded in 2003 and headquartered in Concord, Massachusetts, Sakon has over 900 employees with offices in the United States, Canada, the United Kingdom, China, Singapore and India. For more information, go to

Sakon TEM

Sakon provides powerful capabilities for enterprise TEM Administrators, Service Order Managers, IT Finance, Sourcing & Procurement and Mobility Administrators to conduct all of their Telecom management activities in one place. The Sakon Telecom modules include:

Procurement – Powerful and easy procurement of voice, data and Internet services with contract management, quote request tools and integrated supplier portals.

Provision – Automated turn up and turn down of connectivity services with purpose-built templates, flexible workflows, supplier communication and status tracking tools.

Portfolio – Complete real time inventory with all the required vendor, location, and service details. Fully integrated into enterprise systems and the connectivity management lifecycle.

Expenses – Automated global invoice intake, translation, and normalization. Leverages a proprietary 3-way match algorithm along with computer intelligence for line item validation. Dispute management and cost optimization are delivered via managed services and tools such as benchmark analysis, dispute tracking tickets and automated vendor communications, includes savings confirmation dashboards. Also, includes call detail record management from global providers and call accounting systems.

Payments – Seamless accounts payable integration to leading financial management systems and month end accrual practices. Online supplier payment automation for continuous service uptime, productivity improvements and reduction of late fees.

Analytics – Complete roll up and drill down views of connectivity spend across the procure to pay engine. Data as a Service with powerful API integrations to third party systems (ITSM, Mapping, Accounting), data warehouse and integrated reporting tools such as PowerBI self-service.

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