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Samsung SDS

Customer size supported: 100 Employees or more

About Samsung SDS

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace.  We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Mobility for ServiceNow

Mobility for ServiceNow is the Samsung SDS industry-leading Scoped Application that natively connects the mobile eco-system into the ServiceNow platform to simplify and automate mobile device lifecycle management on a single pane of glass while addressing data sovereignty, and security issues and eliminating swivel chairing and manual tasks.
It is designed to implement truly Zero Touch Enterprise Mobility Management by automating Forward and Reverse Logistics for Mobile devices. This application is a unique solution that, for the first time, natively integrates Automated Device Enrollment Platforms along with major EMM and UEM Platforms, MSP’s, shipping companies, and mobile carriers with ServiceNow allowing the customer to finally take full advantage of the ServiceNow platform’s powerful workflow automation capabilities.
The application enables the development of value-added services accessible within ServiceNow: Device Procurement, Enrollment, Unenrollment, Replacement, Upgrade, Lost/Stolen, End of Life, and Proactive Battery Monitoring and Replacement.
Mobility for ServiceNow provides a rich set of features and services enabling the deployment and management of mobile fleets as well as creating value-added services leveraging Samsung Knox Suite:
– Device and Service catalogue for mobility
– Allow workflows to be fully automated and tracked.
– Consumer-grade portal – Embedded in ServiceNow interface
– Inventory sync with EMM
– EMM Functions in ServiceNow – One-click to lock, locate, and wipe devices
– Custom workflow development via ServiceNow Flow Designer – embedding mobile activities
– Reports and analytics – end-user and asset management dashboards
– Support COBO/COPE and BYOD – to manage full customer inventory
The portal embedded in ServiceNow allows managers and end-users to perform self-service activities: Request corporate devices, Enroll/Unenroll Mobile Devices, Device Exchange, and Support.
Mobility for ServiceNow will help your company streamline processes, optimize costs and manage your entire mobility strategy within one central control tower.

Wednesday July 27th

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You'll like this if you work in:

Government (Local / State / Federal), Healthcare, Technology